Customer Support
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How do I contact CW-X Customer Service Team?
Our Customer Care Team is available by email customercare@cw-x.com . We will do our best to respond to all emails within 2 business days.
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How do I contact CW-X Warranty Team?
Our Warranty Team is available by email warranty@cw-x.com . We will do our best to respond to all emails within 2 business days.
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How do I become a CW-X brand ambassador?
Please submit a request via email to our Customer Care team with your personal information along with past 2 year race report and social media info and stats.
We will respond to your request with 2 business days.
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How do I become a CW-X authorized wholesale distributor?
Please submit a request via email to our Customer Care team with details of your company and contact information.
We will respond to your request with 2 business days.
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What are your hours of operation?
Our Customer Service and Warranty Teams area available from Monday through Friday from 9am to 5pm EST.