Refund policy

CW-X Compression Gear in its original, unworn, unwashed condition, with the original tags attached, may be exchanged or returned for a refund up to 30-days following the original ship date. 

CW-X’s Return and Exchange policy does not cover ordinary wear and tear or damage caused by improper use or accidents.

To start an exchange or return, please visit returns.cw-x.com and follow the prompts to generate a free shipping label that you may use to send your package back to CW-X.

We can only process items that have been sent back through our Returns system. Merchandise sent any other way will not be returned to you.

Returns process can take up to 10 business days after delivery to our warehouse. Your refund will be issued and applied to the original method of payment. Refunds may take up to 7-10 business days to appear on your bank account due to varying processing times of financial organizations.

For store credit refund, a CW-X gift card will be issued once your return order is processed at our warehouse and sent to the email used to make the original purchase.

We are unable to issue refunds or store credit unless it is confirmed your returned item is received and in its original unworn, unwashed condition with tags attached. Rejected items will not be returned to you.

We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify an unreasonable return pattern, we may restrict or refuse future transactions from such customers.