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Afterpay now available online at CW-X

How Afterpay works

Access your Afterpay account

  • What is Installments by Afterpay?

    Installments by Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.

  • How do I use Installments by Afterpay?

    Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments by Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!
    Please note that all items in your shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

  • Where can I use Installments by Afterpay?

    Installments by Afterpay can only be applied to purchases made on cw-x.com

  • Can I use Installments by Afterpay if I’m an international customer?

    Installments by Afterpay is only available to customers with a US billing and shipping address and a US mobile phone number. Customers with international billing addresses will not be able to set up an account with Afterpay.

  • How does the payment schedule work?

    All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
    You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

  • Where can I find common questions about payments?

    Check out the Afterpay Payments FAQ.

  • What if I can't pay an Afterpay installment?

    If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. View Afterpay complete terms.

  • When will my items be delivered if I use Installments by Afterpay?

    Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.

    Visit our shipping page for more information by clicking HERE.

  • Is there a limit to how much I can spend on a single transaction?

    Yes, transaction value on cw-x.com must be over $50.

  • How do I return an item purchased using Installments by Afterpay?

    If you have changed your mind, you can return your Afterpay purchase by mail for a refund. Please check that your return meets CW-X Return Policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
    If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com

  • Where can I find out more about Afterpay?

    If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs , terms, purchase payment agreement as well as Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/privacy-policy. If you have any questions about your Afterpay account, please contact Afterpay directly.

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